Welcome to pftthh.com!

We are committed to providing high-quality hardware tools and efficient delivery services to Australian users. To ensure that you have a good shopping experience, please refer to the following delivery policy content:

📦 Delivery Range

We currently support delivery to the entire Australia, including major cities and remote areas. Some remote areas may have additional shipping costs or delays, please refer to the prompts on the checkout page.

🚛 Logistics method and delivery time

Delivery time: All orders will be shipped within 1-3 working days after the order is placed (excluding holidays).

Logistics method: Our cooperative logistics service providers include Australia Post, Aramex, CouriersPlease, etc., which are subject to the actual arrangement of the order.

Delivery time:

Metropolitan areas: Estimated delivery time 3-7 working days

Remote areas: Estimated delivery time 5-12 working days

Please note: Natural disasters, holidays and force majeure may cause logistics delays, please understand.

💰 Shipping fee description

Free standard delivery service for orders over AUD$99

For orders less than AUD$99, the corresponding shipping fee will be charged according to the destination and weight of the goods. The specific fee will be displayed at checkout

📦 Order tracking

After the order is shipped, we will send the logistics tracking number to the email address you provided. You can check the status of the package in real time through the logistics provider's official website or the link in our email. If you have not received a shipping notice, please contact us in time.

🧾 Package receipt and exception handling

Please confirm that the outer packaging is intact upon receipt. If the packaging is damaged or the goods are missing, please take a photo immediately and contact customer service.

If the delivery fails due to incorrect address, unreachable recipient phone number, etc., the customer shall bear the additional costs incurred.

📮 Contact us

If you have any questions about logistics and delivery, please contact us through the following methods:

Customer service email: 📧 service@pftthh.com

Company address: 124, 1st Floor, Building 2, No. 9 Huatuo Road, Daxing District, Beijing

Legal representative: Liu Chunyan

We always put customer experience first, thank you for your support and trust in pftthh.com!